CLEAR STARTING PRICES

Services & Pricing

Straightforward starting prices for common computer, Wi-Fi, cottage, and small-business technology services. Every situation is different, so Muskoka TechWorks confirms the scope before completing work beyond the approved amount.

Not sure which service fits? Send a brief description of the issue, your location, and the equipment involved.

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All listed prices are starting prices in CAD unless noted otherwise.

How to read these prices

Prices are starting points in Canadian dollars and are based on the standard scope described. Parts, hardware, software, subscriptions, cabling, travel, additional labour, and applicable tax are separate unless specifically included. Final pricing will be confirmed before work outside the approved scope proceeds.

Standard scope

Each listed price covers the normal work described.

Approval first

Additional labour or purchases are confirmed before proceeding.

No surprises

Travel and likely extra costs are discussed before the appointment where practical.

Packages

Popular Service Packages

These packages combine commonly requested services into a clearer starting scope. Equipment, software, subscriptions, travel, unusual access requirements, and work outside the listed scope are separate.

Starting at $299

New Computer Ready Package

Get a new computer ready for everyday use without spending hours moving files and reconnecting everything.

Included

Initial computer setup
Standard transfer of core user files from a working device
Email and common account setup
Common application setup
Connection to one existing printer or peripheral
Basic update and startup check

Not included

New computer or hardware
Software licences or subscriptions
Recovery from a failed drive
Large, damaged, encrypted, or unusually complex data transfers
Onsite travel where applicable

Ask About This Package

Starting at $259

Home Technology Refresh

A practical refresh for a slow or disorganized home computer setup.

Included

Windows performance tune-up
Startup and update review
Storage-capacity review
Setup of a customer-supplied local backup drive
Basic recovery-path check
Printer or scanner connection check
Plain-language recommendations

Not included

Backup drive
Replacement hardware
Malware remediation beyond a basic check
Operating-system reinstall
Data recovery
Cloud-storage subscription

Ask About This Package

Starting at $299

Cottage Wi-Fi Assessment & Setup

Understand the weak spots and improve the basic setup of a cottage Wi-Fi network.

Included

Onsite Wi-Fi and network assessment
Internet-speed and basic coverage checks
Router-placement review
Setup of a customer-supplied mesh system with up to three nodes
Network name and password configuration
Basic coverage test after setup
Practical recommendations for remaining weak areas

Not included

Router, mesh system, switches, cabling, mounts, or other hardware
Additional mesh nodes
New cable runs
Outdoor, dock, garage, bunkie, or long-distance coverage unless specifically quoted
Internet-provider charges
Travel where applicable

Ask About This Package

Starting at $299

Guest-Ready Rental Technology Check

Help reduce avoidable guest questions caused by unreliable or confusing rental-property technology.

Included

Basic Wi-Fi coverage review
Guest-network review or setup where supported
Router-placement and restart-process review
Smart-TV or streaming-device setup check
Review of commonly used connected devices
Simple guest-technology recommendations
Written list of immediate improvement priorities

Not included

Hardware
Subscription accounts
Electrical work
New cabling
Smart-lock replacement
Ongoing monitoring
Guaranteed guest experience
After-hours or emergency support
Travel where applicable

Ask About This Package

Starting at $449

Small-Business IT Foundation

A practical starting review for a small organization that needs clearer technology priorities.

Included

Business IT assessment of up to 90 minutes
Review of devices, internet, email, backups, and immediate concerns
Basic backup review
Setup or replacement preparation for one workstation
Prioritized written action list
Discussion of reasonable next steps

Not included

Hardware
Software or Microsoft 365 licences
Data migration
Server remediation
Compliance audit
Penetration testing
Managed security monitoring
Ongoing support contract
Implementation outside the listed scope
Travel where applicable

Ask About This Package

Service pricing

Computer & Device Support

Common starting prices for computer repair, laptop support, setup, troubleshooting, upgrades, and everyday technology support.

Computer Repair

Drop-Off Diagnostic / Assessment

$79

Initial assessment

Initial diagnosis and practical next-step recommendation for a computer, laptop support request, or device issue.

Repair labour, desktop replacement parts, and any specialized referral work are quoted separately.

Remote Support Session

$75

Up to 45 minutes

Remote troubleshooting for common software, email, printer, account, and setup problems.

Remote access requires customer approval and a working internet connection.

Onsite Home or Cottage Service

From $129

First hour included

Onsite computer troubleshooting, laptop support, or technology setup at a home or cottage.

Additional home or cottage time is billed at $110 per hour in 15-minute increments. Travel may apply.

Windows Performance Tune-Up

From $119

Startup cleanup, updates, storage review, and general performance checks.

Hardware repairs, malware remediation, and data recovery are separate.

Malware Cleanup & Basic Security Hardening

From $149

Malware removal, browser cleanup, updates, and review of basic security settings.

Severe infections may require an operating-system reinstall or additional work.

Operating-System Reinstall & Basic Setup

From $179

Operating-system reinstall, updates, core applications, and basic account setup.

Data backup, data transfer, licence costs, and replacement storage are separate.

New Computer Setup & Standard Data Transfer

From $179

Set up a new computer, move core files, and configure common email and applications.

Large, damaged, encrypted, or complex transfers may require additional time.

SSD Upgrade Labour

From $99

Install a compatible SSD and complete a basic migration or operating-system setup.

The SSD and other required parts are separate.

Desktop Memory or Simple Hardware Upgrade Labour

From $79

Install compatible desktop memory or other straightforward desktop replacement hardware.

Parts are separate and compatibility is checked first. Laptop hardware requests may be limited to support, compatibility review, or referral guidance.

Printer or Scanner Setup

From $89

Connect, configure, and test common printing and scanning functions.

Onsite travel or broader network troubleshooting may be separate.

Backup Drive Setup & Basic Recovery Check

From $109

Set up a customer-supplied local backup drive and verify a basic restore path.

Backup hardware and cloud subscriptions are separate.

Service pricing

Home & Cottage Wi-Fi

Starting prices for improving coverage, equipment placement, guest access, and connected devices.

Computer Repair

Remote Wi-Fi Troubleshooting

$75

Up to 45 minutes

Remote diagnosis of common Wi-Fi and device-connection problems.

Onsite Wi-Fi & Network Assessment

From $149

Review coverage, equipment placement, weak areas, and likely improvement options.

Hardware and travel are separate.

Router or Modem Replacement & Configuration

From $129

Install, secure, configure, and test a compatible replacement router or modem.

Hardware is separate.

Mesh Wi-Fi Setup

From $199

Up to three nodes

Configure up to three customer-supplied mesh nodes, network credentials, and basic coverage testing.

Mesh hardware and additional nodes are separate.

Additional Mesh Node

From $49

Per additional node

Configure and place one additional compatible mesh node.

Cottage Coverage & Guest-Network Consultation

From $149

Plan coverage, guest access, seasonal use, and practical hardware options.

Installation, equipment, cabling, and outdoor coverage are quoted separately.

Smart-TV, Streaming, or Smart-Device Setup

From $89

Connect and configure common entertainment or connected devices.

Customer supplies accounts, passwords, and subscriptions.

Seasonal Cottage Technology Readiness Visit

From $149

Check internet, Wi-Fi, key devices, streaming, printing, and remote-work basics.

Repairs, parts, and travel are separate.

Service pricing

Small-Business IT

Practical starting prices for small organizations that need support without immediately committing to a large managed-services contract.

Small Business IT

Business IT Assessment & Action Plan

From $199

Up to 90 minutes

Review devices, internet, email, backups, and immediate technology priorities.

The written roadmap is limited to the agreed scope.

Small-Business Remote Support

$95

Up to 45 minutes

Remote troubleshooting for users, email, devices, and common software.

No after-hours or emergency response commitment is included.

Onsite Business IT Support

From $145

First hour included

Onsite support for computers, Wi-Fi, printers, accounts, and common technology issues.

Additional support time is $135 per hour, billed in 15-minute increments. Travel may apply.

Microsoft 365 Baseline Setup

From $299

Up to three users

Initial tenant, accounts, multifactor-authentication baseline, and core configuration.

Licences, domain work, migrations, and complex security requirements are separate.

Microsoft 365 User & Device Onboarding

From $75

Per user

Configure one user, email, multifactor authentication, and access on a primary device.

Licences are supplied by the customer.

Business Wi-Fi & Guest-Network Setup

From $249

Configure business and guest Wi-Fi, basic security settings, and core-device testing.

Hardware, cabling, and travel are separate.

Backup Review & Setup

From $199

Review existing backups and configure or verify an appropriate basic backup plan.

Backup software, storage, subscriptions, and retention costs are separate.

Workstation Setup or Replacement

From $109

Per device

Set up one workstation, accounts, core applications, and common peripherals.

Data migration and licences may be separate.

Service pricing

Business Systems Advisory

Paid discovery and planning for businesses that need better workflows, clearer requirements, or help evaluating practical technology options.

Business Systems Advisory

Business Systems Discovery Consultation

$175

60 minutes

Discuss current pain points, tools, information flow, and the next practical step.

CRM or Workflow Discovery Session

$275

90 minutes

Review customer processes, follow-up activities, workflows, and likely areas for improvement.

Reporting Requirements Workshop

$275

90 minutes

Define key business questions, source data, reporting requirements, and next steps.

Process Mapping & Requirements Workshop

$525

Up to three hours

Structured process review and written requirements outline.

Business Systems Roadmap

From $495

Approximately two to three hours

Summarize priorities, options, sequencing, and a practical next-step roadmap.

Advisory pricing covers discovery, planning, and the stated deliverable. Software implementation, integrations, data migration, dashboards, custom development, and vendor costs are quoted separately.

Travel and time

Travel & Additional Time

Any expected travel charge will be discussed before booking where practical.

Local Core Area

No standard travel fee

Applies to normal local appointments within the core service area, subject to confirmation.

Extended Muskoka

From $25

May apply for appointments requiring additional travel outside the normal core area.

Longer, Remote, or Seasonal Access

From $50 or quoted

Remote lakes, longer drives, seasonal roads, ferry access, unusual parking, or other access requirements may require a custom travel charge.

Additional Home or Cottage Time

$110 per hour

After the included first hour or package scope, additional approved time is billed in 15-minute increments.

Additional Business IT Time

$135 per hour

Additional approved business IT or networking time is billed in 15-minute increments.

Business Systems Advisory Time

$175 per hour

Additional advisory or project-planning work is quoted or billed according to the agreed scope.

Scope changes

What can affect the final price?

Most technology work depends on the equipment, property, access, accounts, and the condition of the system being repaired or configured.

The condition and age of the equipment
Whether the problem can be reproduced
The amount and condition of data being transferred
Required replacement parts
Software and subscription costs
Number of devices or users
Property size and construction
Distance between buildings
Wi-Fi interference and equipment placement
Need for new cabling or electrical work
Access to administrator accounts
Travel distance and property access
After-hours scheduling by arrangement
Unexpected problems discovered during assessment
Work requested outside the original scope

Muskoka TechWorks will request approval before completing additional work or purchasing parts outside the agreed scope.

Request service

Not sure which service fits?

Send Muskoka TechWorks your location, the device or system involved, and a brief description of the issue. You will receive guidance about the most appropriate next step.

Request Service Read the FAQ